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Our Locations

Main Office

Big Brothers Big Sisters of Greater Los Angeles

3150 N. San Fernando Rd., Suite C

Los Angeles, CA 90065

213.213.2400

213.481.1148

[email protected]

Bingo Hall

Bingo Hours

Mon. and Wed. Closed

Tue., Th., Fri. 4:30pm to 12:00am

Sat. 3:30pm to 11pm

Sun: 2:30pm to 10pm

Buckingham Heights Building

5601 W. Slauson Ave., Suite 130

Culver City, CA 90230

310.649.0228 ext. 2500

Specific Contacts

Enroll a Child

[email protected]

Volunteer

[email protected]

Volunteer at a BBBSLA event

[email protected]

Marketing, PR or Media

[email protected]

Donations

[email protected]

We Are Hiring

  • DIRECTOR OF HUMAN RESOURCES

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    Reports to:

    President/CEO

    Essential Job Activities and Responsibilities:

    1. Analysis and Planning:
    2. Develops and executes an ongoing long-range plan that identifies key HR goals. Insures that HR goals are in harmony with and contribute to the agency’s comprehensive strategic plan.
    3. Makes periodic revisions to plan as necessary.
    4. Legal and Regulatory:
    5. Responsible for establishing HR policies and implementing procedures that ensures agency wide compliance with applicable legal and regulatory requirements.
    6. Communicates HR policies and procedures systematically and as needed.
    7. Advises and supports the Senior Leadership for the purpose of managing agency HR related risk.
    8. Employee Recruitment and Retention:
    9. Guides and assists leadership in the development and maintenance of an attractive and productive working culture/environment that facilitates the effective recruitment, and retention of a quality workforce.
    10. Develops and maintains effective recruiting processes and supports managers in the screening and selection of employees, as needed.
    11. Develops and administers a system of employee performance evaluation and monitors supervisor compliance.
    12. Compensation and Benefits:
      1. Develops, administers and maintains a compensation system, designed to insure agency wages that are competitive in the marketplace, internally consistent and appropriate to the work performed.
      2. Conducts periodic reviews of and exercises control over employee benefit programs to insure the delivery of an assortment of employee benefits that are competitive in the employment market and cost effective for the agency.
      3. Oversees the administration of benefits to ensure compliance with agency policies.
    13. Reporting and Communication:
      1. Identifies and monitors key HR statistics and performance indicators and issues periodic reports.
      2. Provides HR related information to external entities when required or appropriate.

        

    Competencies:

    1. Job Effectiveness (Competence)
    2. Knowledge: Demonstrates job knowledge, understands how role relates to the Mission of the agency. Possess knowledge of all tools, equipment and resources most useful to the position.
    3. Organization: Plans and organizes work, demonstrates dependability and good attendance, makes effective decisions, effective problem solving/demonstrates good judgment, handles multiple tasks simultaneously.
    4. Results: Achieves needed results, takes responsibility, and communicates adequately and effectively.
    5. People Matter (Character)
    6. Interpersonal Skills: Shows respect for others, actively builds trust, demonstrates honesty/fairness. Maintains appropriate levels of confidentiality. Gives credit to others, routinely expresses positive feedback and gratitude, understands others' perspectives, supports diversity and understands related Issues.
    7. Teamwork/ Conflict Resolution: Actively applies teamwork principles, supports the goals of others. Keeps short accounts, seeks productive means for resolving conflicts, shows loyalty to those not present, and avoids backbiting and gossip.
    8. Supervision
    9. Leadership/Initiative: Achieves support of objectives, leads effectively during change initiatives,
    sets a good example in character, competence and service, encourages a positive, efficient work environment, assigns and directs work creating an efficient work environment.
    1. Coaching: Counsels, evaluates staff, identifies areas for and supports employee development
    opportunities, provides training as needed, appropriately intervenes to address complaints and resolve conflicts.
    1. Team-leading: Effectively leads in work and group achievement, empowers/enables employees,
    identifies and makes good use of diverse perspectives, skills and abilities. Understands diversity issues and creates supportive environment for diverse employees.

    Education:

    • BS Degree in business administration and/or extensive life experience in human resources

    Experience:

    • 5-10 years of relevant experience that demonstrates increasing levels of management responsibility

    Work Location:

    Location is based on a percentage of where work time is spent. Indoors--95% Travel (local) – 05% - job requires periodic trips out-of-town /state

    Hours and Benefits:

    Full-time position (40 hrs/week). Typical work schedule: Mon-Fri, 9am – 5:30pm, but occasional evening and weekend work required. Benefits include 21 days paid PTO, medical, dental, Life, LTD and vision insurance. Eligible for 403(b) retirement plan immediately and 4% salary matching benefits after one year.

    Application Instructions

    Big Brothers Big Sisters of Greater Los Angeles is an Equal Opportunity Employer

    To Apply, send cover letter and resume


    Apply Here
  • BILINGUAL (ENGLISH/SPANISH) COMMUNITY-BASED MATCH SUPPORT SPECIALIST

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    Reports to:

    Community-Based Match Support Supervisor

    Essential Job Activities and Responsibilities:

    • Through scheduled in-person, telephone and electronic contact, ensure that the elements of child safety, match relationship development, positive youth development and mentor knowledge and satisfaction are fulfilled.
    • Demonstrate ability to apply social work competencies of strength-based and culturally competent assessment, planning, referral and linkage and crisis intervention to ensure that potential problems and barriers are identified and addressed as early as possible.
    • Ability to judge when collaboration is necessary to adequately problem solve.
    • Demonstrate that documentation of check-ins, issues discussed, surveys administered and all communication or interventions completed are detailed, thorough, and written with excellence into the BBBSA national database or other relevant systems.
    • Assess individual needs for each match participant to assure a positive youth development experience for the child and successful and satisfying experience for the volunteer.
    • Demonstrate high-level proficiency in applying child safety and risk management knowledge in working with children and families exposed to trauma, issues related to living in poverty and any other adverse experiences.
    • Review and revise strategic interventions to strengthen match relationships that require crisis intervention and extra support to continue remain strong.
    • Work collaboratively to develop and market match activities that offer mentors and mentees a variety of opportunities for relationship building and agency affiliation.
    • Participate in Match Introductions for new matches, in collaboration with the Recruitment, Enrollment and Matching team.
    • Meet goals for performance measures (listed below), match length and mentor, mentee and family satisfaction.
    • Complete the SOR (Strength of Relationship) and YOS (Youth Outcome Survey) surveys to assess match impact on youth development, in addition to monitoring YODP (Youth Outcome Development) goals and facilitating creation of new goals when needed.
    • Conduct exit interview with all parties at match closure. Assess reasons for match closure and re-match potential.
    • Share with development and/or marketing staff any potential partnership relationships as discovered through mentors’ and parents’ employers and affiliations.
    • Identify and promote re-engagement of mentors, board members, donors for other volunteer capacities.
    • Collaborate with other program staff to ensure smooth transition among functions.
    • Participate in various staff meetings, case conferences and professional consultation with supervisor.
    • Consistently possess a positive, team-player and solution-focused attitude.
    • Perform other duties as assigned by supervisor.

     

     

    Position Performance Measures:

    • Support and supervise a minimum of 85-95 matches per month.
    • Attend all match activities each year (mandatory are Sports Day, Match Graduation, Beach Bash, College Day and Holiday Party) in addition to 1 Junior Board Match-Meet Up event each year.
    • Complete and turn in all monthly statistics and caseload reports on time.
    • Contact new mentors within 2 weeks of receiving the match.
    • Complete a minimum of 93% of contacts done and 69% done on time.
    • Complete a minimum of 65% of 3 month and annual SOR and YOS surveys.
    • Complete a minimum of 90% of YODP goals.
    • Increase retention rate.

    Competencies:

    • Customer/Client Focus—Is dedicated to meeting the expectations and requirements of fellow staff, volunteers, children, parents and agency partners; talks and acts with them in mind; establishes and maintains effective relationship with customers/clients and gains their trust and respect; views her/his role as adding value to the experience of volunteers and children in their match relationship; builds parental support for the match; deals effectively with diversity; demonstrates high degree of flexibility and adaptability.
    • Listening—Practices attentive and active listening; has the patience to hear people out, can accurately restate the opinions of others even when he/she disagrees; understands child safety issues and is vigilant in recognizing signs of problems.
    • Interpersonal Savvy—Relates well to all kinds of people; builds appropriate rapport; listens carefully to all points of view builds constructive and effective relationships; uses diplomacy and tact; capable of diffusing difficult situations comfortably; doesn’t show frustration. Ability to mediate and create middle ground understanding.
    • Approachability—Is easy to approach and talk to; spends the extra efforts to put others at ease; can be warm, pleasant and gracious; is sensitive to and patient with the needs and interests of others; builds rapport well; is a good listener.
    • Priority Setting—Spends her/her time and the time of others on what’ s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
    • Commitment to Task – Willing and able to pursue goals with commitment and to take pride in accomplishment. Willing and able to take action to achieve goals and strives to exceed goals.
    • Results/Outcome Oriented – Is motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures; monitors process and progress.
    • Organizing—Marshals resources to get things done; orchestrates multiple activities at once to accomplish a goal; uses resources effectively and efficiently, identifies informal and incomplete information in time to do something about it.

    Qualifications:

    • Must possess a minimum of a Bachelor’s Degree.
    • Must have excellent communication skills
    • Must have assessment and relationship development experience with children and adults
    • Must have high level of organization and ability to schedule time well.
    • Must have excellent writing skills and a professional demeanor.
    • Must be willing to work flexible hours including weekends and evenings.
    • Must be willing and able to work with diverse populations.
    • Must have car, valid driver’s license and automobile insurance.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed are representative of the knowledge, skill, and/or ability required; while performing the duties of this job, the employee is frequently required to sit, stand, walk, bend and drive. Job requires frequent verbal and computer communication. Computer, telephone and fax use are frequently required.

    Work Location:

    Location is based on a percentage of where work time is spent. Indoors--85%. Travel (local) – 20% - occasional travel within Los Angeles County

    Hours and Benefits:

    Full-time Non-Exempt position (40 hrs/week). Typical work schedule: Weekdays, 9am – 5pm and two late days 11am-7:30pm and on occasion Saturdays. Benefits includes 21 days paid PTO, medical, dental, Life, LTD and vision insurance. Eligible for 403(b) retirement plan immediately and 4% salary matching benefits after one year.

    Application Instructions

    Big Brothers Big Sisters of Greater Los Angeles is an Equal Opportunity Employer

    To Apply, send cover letter and resume


    Apply Here