Contact Us

Questions or Feedback

Our Locations

Main Office

Big Brothers Big Sisters of Greater Los Angeles

3150 N. San Fernando Rd., Suite C

Los Angeles, CA 90065

213.213.2400

213.481.1148

[email protected]

Bingo Hall

Bingo Hours

Mon. and Wed. Closed

Tue., Th., Fri. 4:30pm to 12:00am

Sat. 3:30pm to 11pm

Sun: 2:30pm to 10pm

Buckingham Heights Building

5601 W. Slauson Ave., Suite 130

Culver City, CA 90230

310.649.0228 ext. 2500

Specific Contacts

Enroll a Child

[email protected]

Volunteer

[email protected]

Volunteer at a BBBSLA event

[email protected]

Marketing, PR or Media

[email protected]

Donations

[email protected]

We Are Hiring

  • Vice President, Fund Development and Marketing

    Apply

    Reports to:

    CEO

    Essential Job Activities and Responsibilities:

    • Creates and implements a strategic fundraising plan, focusing on implementing “best practices” in processes and metrics to significantly increase levels of sustainable, diversified fundraising dollars

     

    • Responsible for creating and implementing strategies to solicit, receive, and steward Individual, Major, and Planned gifts with an emphasis on strategies that focus on donor-centered philanthropy to maximize gift potential

     

    • Serve as a member of the senior management team, interacting closely with the CEO, and other leaders both inside and outside the organization, with a focus on facilitating the alignment of BBBSLA’s donors’ philanthropic objectives with the organization’s vision, strategies, and operational plan

     

    • Will serve as the agency’s Point of Contact in the absence of the CEO

     

    • Participates in organization wide strategic planning, in the identification and assessment of fundraising and marketing priorities, and in the execution of relevant programs, projects, and initiatives

     

    • Ensures compliance with the National Brand Positioning strategy to increase market visibility and consistency of message

     

    • Responsible for adjusting marketing strategies to meet changing market and competitive conditions

     

    • Establishes and maintains relationships with industry influencers and key strategic partners

     

    • Provide strategic direction to the Special Event team ensuring exceptional planning, execution, and evaluation of all events according to best practices and timelines

     

    • Responsible for organizing estate planning seminars and donor cultivation events, and developing relationships with financial management professionals

     

    • Provide direction and oversight to the Communication Manger ensuring a consistency of message, focusing on telling our story via multiple social media outlets

     

    • In collaboration with the Finance Director prepare and monitor the Department budget and maintain appropriate reports to ensure fundraising goals are met

     

    • Motivate, train, mentor, and manage assigned staff while fostering an execution-oriented, accountable environment within the department

     

    • Recruit and manage a volunteer-led Fund Development & Marketing committee

     

    • Attends all Board Meetings and management of the Marketing Committee.

     

    • Articulate fundraising development strategies and enlist the support of the Board of Directors, other volunteer support groups, and staff on regular basis.

     

    • Attend all meetings of the Fund Development Committee, and other volunteer committees as needed and appropriate. Support the President/CEO’s efforts to recruit, develop and maintain membership of these groups.

     

    • Provide ongoing support to fellow staff members and their efforts on behalf of the Agency. Aid with Agency collaborations, recruitment efforts and program-related activities.

     

    • Foster a Culture of Philanthropy throughout the organization

    Competencies:

    • Action oriented- Displays initiative, comfortable acting in the absence of clear direction, and can identify and address impediments to progress.
     
    • Strategic thinking- Follows relevant trends and accurately anticipates future implications, clearly articulates credible views of threats and opportunities, develops effective strategies as well as workable implementation plans. Demonstrates creative and innovative vision, especially in addressing complex issues. Analyzes data to draw conclusions and identify cause and effect relationships to support decision making.
     
    • Interpersonal Skills- Effectively uses both formal and informal means of communication and influence. Relates well to all people, inside and outside of the organization. Is adaptive to how different people think and function.  Excellent listening skills is naturally curious and asks questions to gain a better understanding of people and their philanthropic objectives.   At ease meeting new people. Thrives on building fruitful long-term relationships.
     
    • Communication Skills- Clearly and effectively conveys information verbally. Organizes, expresses, and communicates ideas clearly in writing. Uses analogies, visuals, and other techniques to tailor communications to specific audiences. Comfortable speaking in front of large audiences and utilizes skill in presenting information, analysis, ideas and positions in a clear, succinct, accurate, and convincing manner.
     
    • Project Management- Analyzes relevant information to plan a course of action, alerts appropriate parties of potential problems, anticipates obstacles and develops action plans, and tracks and communicates progress. Holds themselves and others accountable for achieving results with minimal supervision.
     
    • Managerial courage- Doesn’t hesitate to take unpopular or non-traditional stand on a issue and is comfortable challenging the status quo, takes responsibility for one’s decisions – both good and bad.
     
    • Decision quality- Has a knack for getting to the most critical or essential point in a situation or problem, while considering the various stakeholders and effectively involving others when necessary.
     
    • Leadership- Creates a shared vision, inspires and encourages staff, communicates a clear direction, challenges the status quo, holds self and others accountable.
     

    Qualifications:

    • Bachelor’s degree required, Master’s degree is preferred – particularly within a field closely related to fundraising.
    • 7+ years of senior-level fundraising experience required, preferably within non-profit arena, with a proven track record of consistently meeting and exceeding related goals.
    • Proven track record of personally cultivating, closing, administering and stewarding significant gifts from individuals, raising at least $2 million annually is required.
    • Proven track record of providing strategic direction, leadership and operational management of a comprehensive development program, resulting in marked improvement in execution and revenue growth is required.
    • Minimum of 5+ years of leadership experience in organizing, directing, motivating and evaluating other fundraising/development/sales professionals is required.
    • Must possess demonstrated expertise in strategic planning and execution.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, walk, bend and occasionally drive. Job requires frequent verbal and computer communication. Computer, telephone use is frequently required.

    Work Location:

    Location is based on a percentage of where work time is spent. Indoors--80% Travel (local) – 20% - job requires periodic trips out-of-town /state

    Hours and Benefits:

    Full-time position (40 hrs./week). Typical work schedule: Mon-Fri, 9am – 5:30pm, but occasional evening and weekend work required.

    Application Instructions

    Big Brothers Big Sisters of Greater Los Angeles is an Equal Opportunity Employer

    To Apply, send cover letter and resume


    Apply Here
  • BILINGUAL (ENGLISH/SPANISH) COMMUNITY-BASED MATCH SUPPORT SPECIALIST

    Apply

    Reports to:

    Community-Based Match Support Supervisor

    Essential Job Activities and Responsibilities:

    • Through scheduled in-person, telephone and electronic contact, ensure that the elements of child safety, match relationship development, positive youth development and mentor knowledge and satisfaction are fulfilled.
    • Demonstrate ability to apply social work competencies of strength-based and culturally competent assessment, planning, referral and linkage and crisis intervention to ensure that potential problems and barriers are identified and addressed as early as possible.
    • Ability to judge when collaboration is necessary to adequately problem solve.
    • Demonstrate that documentation of check-ins, issues discussed, surveys administered and all communication or interventions completed are detailed, thorough, and written with excellence into the BBBSA national database or other relevant systems.
    • Assess individual needs for each match participant to assure a positive youth development experience for the child and successful and satisfying experience for the volunteer.
    • Demonstrate high-level proficiency in applying child safety and risk management knowledge in working with children and families exposed to trauma, issues related to living in poverty and any other adverse experiences.
    • Review and revise strategic interventions to strengthen match relationships that require crisis intervention and extra support to continue remain strong.
    • Work collaboratively to develop and market match activities that offer mentors and mentees a variety of opportunities for relationship building and agency affiliation.
    • Participate in Match Introductions for new matches, in collaboration with the Recruitment, Enrollment and Matching team.
    • Meet goals for performance measures (listed below), match length and mentor, mentee and family satisfaction.
    • Complete the SOR (Strength of Relationship) and YOS (Youth Outcome Survey) surveys to assess match impact on youth development, in addition to monitoring YODP (Youth Outcome Development) goals and facilitating creation of new goals when needed.
    • Conduct exit interview with all parties at match closure. Assess reasons for match closure and re-match potential.
    • Share with development and/or marketing staff any potential partnership relationships as discovered through mentors’ and parents’ employers and affiliations.
    • Identify and promote re-engagement of mentors, board members, donors for other volunteer capacities.
    • Collaborate with other program staff to ensure smooth transition among functions.
    • Participate in various staff meetings, case conferences and professional consultation with supervisor.
    • Consistently possess a positive, team-player and solution-focused attitude.
    • Perform other duties as assigned by supervisor.

     

     

    Position Performance Measures:

    • Support and supervise a minimum of 85-95 matches per month.
    • Attend all match activities each year (mandatory are Sports Day, Match Graduation, Beach Bash, College Day and Holiday Party) in addition to 1 Junior Board Match-Meet Up event each year.
    • Complete and turn in all monthly statistics and caseload reports on time.
    • Contact new mentors within 2 weeks of receiving the match.
    • Complete a minimum of 93% of contacts done and 69% done on time.
    • Complete a minimum of 65% of 3 month and annual SOR and YOS surveys.
    • Complete a minimum of 90% of YODP goals.
    • Increase retention rate.

    Competencies:

    • Customer/Client Focus—Is dedicated to meeting the expectations and requirements of fellow staff, volunteers, children, parents and agency partners; talks and acts with them in mind; establishes and maintains effective relationship with customers/clients and gains their trust and respect; views her/his role as adding value to the experience of volunteers and children in their match relationship; builds parental support for the match; deals effectively with diversity; demonstrates high degree of flexibility and adaptability.
    • Listening—Practices attentive and active listening; has the patience to hear people out, can accurately restate the opinions of others even when he/she disagrees; understands child safety issues and is vigilant in recognizing signs of problems.
    • Interpersonal Savvy—Relates well to all kinds of people; builds appropriate rapport; listens carefully to all points of view builds constructive and effective relationships; uses diplomacy and tact; capable of diffusing difficult situations comfortably; doesn’t show frustration. Ability to mediate and create middle ground understanding.
    • Approachability—Is easy to approach and talk to; spends the extra efforts to put others at ease; can be warm, pleasant and gracious; is sensitive to and patient with the needs and interests of others; builds rapport well; is a good listener.
    • Priority Setting—Spends her/her time and the time of others on what’ s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
    • Commitment to Task – Willing and able to pursue goals with commitment and to take pride in accomplishment. Willing and able to take action to achieve goals and strives to exceed goals.
    • Results/Outcome Oriented – Is motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures; monitors process and progress.
    • Organizing—Marshals resources to get things done; orchestrates multiple activities at once to accomplish a goal; uses resources effectively and efficiently, identifies informal and incomplete information in time to do something about it.

    Qualifications:

    • Must possess a minimum of a Bachelor’s Degree.
    • Must have excellent communication skills
    • Must have assessment and relationship development experience with children and adults
    • Must have high level of organization and ability to schedule time well.
    • Must have excellent writing skills and a professional demeanor.
    • Must be willing to work flexible hours including weekends and evenings.
    • Must be willing and able to work with diverse populations.
    • Must have car, valid driver’s license and automobile insurance.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed are representative of the knowledge, skill, and/or ability required; while performing the duties of this job, the employee is frequently required to sit, stand, walk, bend and drive. Job requires frequent verbal and computer communication. Computer, telephone and fax use are frequently required.

    Work Location:

    Location is based on a percentage of where work time is spent. Indoors--85%. Travel (local) – 20% - occasional travel within Los Angeles County

    Hours and Benefits:

    Full-time Non-Exempt position (40 hrs/week). Typical work schedule: Weekdays, 9am – 5pm and two late days 11am-7:30pm and on occasion Saturdays. Benefits includes 21 days paid PTO, medical, dental, Life, LTD and vision insurance. Eligible for 403(b) retirement plan immediately and 4% salary matching benefits after one year.

    Application Instructions

    Big Brothers Big Sisters of Greater Los Angeles is an Equal Opportunity Employer

    To Apply, send cover letter and resume


    Apply Here