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BIG BROTHERS BIG SISTERS OF GREATER LOS ANGELES IS AN EQUAL OPPORTUNITY EMPLOYER.     EMAIL US WITH THE POSITION YOU ARE APPLYING FOR IN THE SUBJECT LINE ALONG WITH YOUR COVER LETTER & RESUME TO: [email protected]

Reports to:

Bingo Manager

 

Essential Job Activities and Responsibilities:

Completes side duties and prep work to ensure adequate supply levels.
Cleans and restocks food display(s) and keeps condiments stocked.
Completes reconciliation statements at the end of shift.

 
 

Qualifications:

Applicant must be 18 years of age, High School Diploma or GED with ability to use calculator, change counters and manually count and accurately make change. Must be able to stand and exert fast paced mobility for entire shift and be able to lift up to 25 pounds. Food Handling Certified (Required) Basic working knowledge of food and beverage. Basic food preparation. The ability to take directions and effectively perform the work. Sufficient math ability to accurately count and handle money. Basic working knowledge of cash register and cash handling procedures. Have a pleasant personality and a neat appearance. Be able to stand walk for the duration of shift. Carry and lift, according to industry standards. Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. 1 year of previous experience is ideal Must pass background check

Position Reports to:

Community-Based Match Support Supervisor

Description:

The Community-based Match Support Specialists (CBMSS) provides case management services to children and youth (mentees), families and mentors through regularly scheduled telephone, electronic and in-person contact, as outlined by agency and national standards.  The CBMSS assesses strengths and needs, provides mentees, families and mentors with support, psycho-education, resources and activities to facilitate a high quality and long lasting match relationship.

Essential Job Activities and Responsibilities:

Through scheduled in-person, telephone and electronic contact, ensure that the elements of child safety, match relationship development, positive youth development and mentor knowledge and satisfaction are fulfilled.

Demonstrate ability to apply social work competencies of strength-based and culturally competent assessment, planning, referral and linkage and crisis intervention to ensure that potential problems and barriers are identified and addressed as early as possible.

Ability to judge when collaboration is necessary to adequately problem solve.

Demonstrate that documentation of check-ins, issues discussed, surveys administered and all communication or interventions completed are detailed, thorough, and written with excellence into the BBBSA national database or other relevant systems.

Assess individual needs for each match participant to assure a positive youth development experience for the child and successful and satisfying experience for the volunteer.

Demonstrate high-level proficiency in applying child safety and risk management knowledge in working with children and families exposed to trauma, issues related to living in poverty and any other adverse experiences.

Review and revise strategic interventions to strengthen match relationships that require crisis intervention and extra support to continue remain strong.

Work collaboratively to develop and market match activities that offer mentors and mentees a variety of opportunities for relationship building and agency affiliation.

Participate in Match Introductions for new matches, in collaboration with the Recruitment, Enrollment and Matching team.

Meet goals for performance measures (listed below), match length and mentor, mentee and family satisfaction.

Complete the SOR (Strength of Relationship) and YOS (Youth Outcome Survey) surveys to assess match impact on youth development, in addition to monitoring YODP (Youth Outcome Development) goals and facilitating creation of new goals when needed.

Conduct exit interview with all parties at match closure. Assess reasons for match closure and re-match potential.

Share with development and/or marketing staff any potential partnership relationships as discovered through mentors’ and parents’ employers and affiliations.

Identify and promote re-engagement of mentors, board members, donors for other volunteer capacities.

Collaborate with other program staff to ensure smooth transition among functions.

Participate in various staff meetings, case conferences and professional consultation with supervisor.

Consistently possess a positive, team-player and solution-focused attitude.

Perform other duties as assigned by supervisor.

Position Performance Measures:

Support and supervise a minimum of 85-95 matches per month.

Attend all match activities each year (mandatory are Sports Day, Match Graduation, Beach Bash, College Day and Holiday Party) in addition to 1 Junior Board Match-Meet Up event each year.

Complete and turn in all monthly statistics and caseload reports on time.

Contact new mentors within 2 weeks of receiving the match.

Complete a minimum of 93% of contacts done and 69% done on time.

Complete a minimum of 65% of 3 month and annual SOR and YOS surveys.

Complete a minimum of 90% of YODP goals.

Increase retention rate.

Competencies:

Customer/Client Focus—Is dedicated to meeting the expectations and requirements of fellow staff, volunteers, children, parents and agency partners; talks and acts with them in mind; establishes and maintains effective relationship with customers/clients and gains their trust and respect; views her/his role as adding value to the experience of volunteers and children in their match relationship; builds parental support for the match; deals effectively with diversity; demonstrates high degree of flexibility and adaptability.

Listening—Practices attentive and active listening; has the patience to hear people out, can accurately restate the opinions of others even when he/she disagrees; understands child safety issues and is vigilant in recognizing signs of problems.

Interpersonal Savvy—Relates well to all kinds of people; builds appropriate rapport; listens carefully to all points of view builds constructive and effective relationships; uses diplomacy and tact; capable of diffusing difficult situations comfortably; doesn’t show frustration. Ability to mediate and create middle ground understanding.

Approachability—Is easy to approach and talk to; spends the extra efforts to put others at ease; can be warm, pleasant and gracious; is sensitive to and patient with the needs and interests of others; builds rapport well; is a good listener.

Priority Setting—Spends her/her time and the time of others on what’ s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Commitment to Task – Willing and able to pursue goals with commitment and to take pride in accomplishment. Willing and able to take action to achieve goals and strives to exceed goals.

Results/Outcome Oriented – Is motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures; monitors process and progress.

Organizing—Marshals resources to get things done; orchestrates multiple activities at once to accomplish a goal; uses resources effectively and efficiently, identifies informal and incomplete information in time to do something about it.

Working Location:    Location is based on a percentage of where work time is spent. 

Indoors–100%.  Travel (local) – 0% – job requires no travel

Working Location:    Location is based on a percentage of where work time is spent. 

Indoors–100%.  Travel (local) – 0% – job requires no travel

Qualifications:

Must possess a minimum of a Bachelor’s Degree.

Must have excellent communication skills

Must have assessment and relationship development experience with children and adults

Must have high level of organization and ability to schedule time well.

Must have excellent writing skills and a professional demeanor.

Must be willing to work flexible hours including weekends and evenings.

Must be willing and able to work with diverse populations.

Must have car, valid driver’s license and automobile insurance.

Working Location:   

Location is based on a percentage of where work time is spent.

Indoors–100%.  Travel (local) – 0% – job requires no travel

Hours and Benefits:

Full-time Non-Exempt position (40 hrs/week).  Typical work schedule:  Three days during the week, 9am – 5pm and two late work days 11am-7:30pm. Will be required to work 6 Saturdays including 5 Program Match Events and 1 Junior Board Match Meet-Up. Benefits includes 21 days paid PTO, medical, dental, Life, LTD and vision insurance.  Eligible for 403(b) retirement plan immediately and 4% salary matching benefits after one year.

REPORTS TO: 

Senior Director of Programs

POSITION DESCRIPTION:

Responsible for identifying, initiating, and managing proactive and effective efforts to substantially increase revenue opportunities from corporate and individual foundations in support of the mission of BBBSLA.  Through collaboration with development and program staff, enhance and grow Mentoring Programs.

 

ESSENTIAL JOB ACTIVITIES AND RESPONSIBILITIES:  

GRANTS MANAGEMENT:

  • Drive the strategic plan to identify, cultivate and manage corporate and foundation relationships

  • Identify trends in foundation giving, prospects for foundation support, and manage the solicitation, grant writing and stewardship process for foundation gifts from individuals, corporations, and government agencies

  • Research, write, and submit high-quality letters of inquiry, proposals

    and reports for program and operating grants ranging from $2,500 to $1,000,000.

  • Maintain reports and budgets to track revenue goals & progress. Ensure Senior Program Director is briefed on all aspects of progress, challenges

    and successes.

  • Work with Programs team to understand programmatic goals, deliverables

    and analysis of outcomes for grant proposals to ensure compliance to grant requirements and accurate and timely reporting.

  • Maintain, cultivate, and steward existing grant relationships

  • Maintain accurate records of contributors and grants, preparing letters of appreciation, and ensure timely submission of all required reports

  • Manage the Foundation Calendar ensuring all deadlines are met

Competencies:

Strategic Thinking – able to formulate and implement high level strategies as well as apply strategic approaches to project management and problem solving.

Project Management—able to manage multiple projects and competing deadlines associated with grant-funded projects and fundraising goals. Quickly and effectively prioritizes projects and tasks. Demonstrates strong organizational skills to ensure the timely delivery and execution of projects.

Adaptability – able to quickly adapt and re-organize priorities in response to new and emergent projects. Demonstrates flexibility and ability to work amidst constant change.

Attention to Detail – executes projects with precision. Ensures compliance to grant and project requirements. Prioritizes accuracy in reporting and consistently delivers the highest quality work product.

Resourcefulness – able to effectively utilize research, analytical, and problem-solving skills to find solutions and execute projects.

Communication – Demonstrates exceptional oral and written communication skills that includes demonstrated expertise in writing comprehensive reports and policies; interpreting high-level research, strategic plans, and financial records; and developing reports and presentations for Board of Directors, management, outside parties, and the community at large;

Interpersonal Savvy—Relates well to all kinds of people; builds appropriate rapport; listens carefully to all points of view builds constructive and effective relationships; uses diplomacy and tact; capable of diffusing difficult situations comfortably; doesn’t show frustration. Ability to mediate and create middle ground understanding.

Collaborative – works well with others and demonstrates a value for collaboration. Able to draw themes and identify opportunities for greater collaboration within the agency within and across departments as well as with external partners.

Commitment to Task – Willing and able to pursue goals with commitment and to take pride in accomplishment. Willing and able to take action to achieve goals and strives to exceed goals.

Results/Outcome Oriented – Is motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures; monitors process and progress.

 

QUALIFICATIONS :

BA or BS degree in 3-5 years progressive foundation and corporate fund-raising experience for a non-profit

Expert knowledge of trends, techniques and practices in corporate and or foundation fundraising with a demonstrated track record of managing relationships and successfully closing gifts and grants of $100,000+

The ability to articulate and structure innovative proposals and partnership is essential for success

Must be able to demonstrate past hand-on experience and success in mission-based fundraising

Understanding of donor cultivation and stewardship, and how to develop long-term strategies for key corporate, individual and foundation donors that maximizes their giving potential

 

Some experience with solicitation of Corporate Sponsorships, designing sponsorship packages and recruiting senior-level community leaders to engage in agency events

Ability to function well independently and as part of a team

Strong problem-solving skills

Ability to manage multiple and simultaneous tasks

Excellent oral and written communication skills

Experience working with donor database management

Able to work occasional events and weekends for special events and travel

Ability to work effectively with diverse populations (economic, social, and cultural)

 

 

Skills:                         

Excellent communication skills, both written and verbal.  Solid analytical and organizational skills required. Ability to work proactively and independently to meet deadlines. Mastery of basic computer software, applications and functionality including Microsoft Word, Excel, Powerpoint, Outlook, and Internet.  Raisers Edge and GiveEffect experience a plus!

 

Working Location:   

Location is based on a percentage of where work time is spent.  Indoors–80%      Travel (local) – 20% – job requires periodic trips out-of-town /state

 

Hours and Benefits: 

Full-time Exempt position (40 hrs/week).  Typical work schedule:  Mon-Fri, 9am5:30pm, but occasional evening and weekend work required.  Benefits include 21 days paid time off (PTO), medical, dental, Life, LTD and vision insurance.  Eligible for 403(b) retirement plan immediately and 4% salary matching benefits after one year.